Journey terms

These terms govern your use of the Unshakeable journey. Last updated: 9 November 2026.

The Training Boutique SRL, Hipodromului 30D, Corbeanca, Ilfov, Romania (CUI RO14823562), is responsible for your personal data. For privacy questions, write to hello@unshakeable.biz.

Unshakeable is a guided self-coaching practice with five stages, 75 cards, reflection, a private journal and optional AI support. Work at your own pace. It is not therapy, medical care, diagnosis or professional medical, legal or financial advice. AI can make mistakes; use your own judgement. For urgent risk or distress, contact local emergency services or a qualified professional.

Your purchase or invitation confirms your access period. Digital Journey is €99 and Deck + Digital Journey is €139, with six months of app access. Where selected at checkout, the app renews at €49 every six months, with the first renewal six months after purchase. We send a reminder 14 days before the scheduled renewal. Demo access lasts 14 days; company and custom access follow their agreed dates.

Cancel future renewals through your Shopify customer account. Cancellation keeps access until the end of the paid period. Shop records and legal obligations are separate. Deleting an app account does not cancel a subscription.

After a dated access period ends, your journal remains readable in the usual archive for 12 months. The daily retention job then deletes your account and its app-held personal records. Ongoing accounts without an end date and staff accounts are excluded from automatic deletion. You can still request deletion.

Saved assessment results from visitors who never create an account are automatically deleted 12 months after they were saved, by the daily retention job. Results linked to an account, including results associated with its verified email, follow that account's retention period. You can ask for earlier deletion by emailing hello@unshakeable.biz after we verify your identity. Unfinished answers saved only in your browser remain on that device until completed, restarted or cleared.

The AI companion is optional and off until you choose it. When on, your recent chat (up to 10 messages) and relevant reflections, assessment and progress are sent to AI providers for replies, celebrations and personal summaries. Turn it off in Settings to stop new personal AI requests. Earlier saved conversations are not erased by switching it off. Your typed journey and saved writing remain available.

Voice dictation is a separate optional choice and off until you choose it. When on, audio is sent to an AI provider for transcription, held temporarily in memory and not saved by the app. You can always type instead. Provider-side handling and retention still need confirmation in the provider agreements; we do not promise that third parties retain nothing.

EU consumers generally have a 14-day withdrawal right. For paid digital content supplied immediately, that right is lost only where you give prior express consent to supply starting during the withdrawal period and acknowledge that you lose the right when supply begins; the merchant must provide the required confirmation on a durable medium. A general acceptance of these terms, or simply logging in, is not enough.

When you buy, the checkout separately collects that express consent and acknowledgement, and your purchase email confirms it. Physical deck purchases have separate withdrawal rules; access to the app does not automatically waive rights for the deck. Contact hello@unshakeable.biz about withdrawal or faulty digital content; statutory consumer rights are not excluded.

Keep your sign-in details safe and use your own account. Do not share access, impersonate someone, attempt to access another person's data, disrupt the service, or upload unlawful content. Respect Alina's card material and do not redistribute it without permission. We may restrict misuse proportionately, without removing statutory rights.

The Privacy Notice explains how your data is used and how to exercise your rights. Contact hello@unshakeable.biz for support, privacy questions or concerns. These terms are governed by Romanian law.